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Title: Libanpost: a successful strategy for a private-public partnership
Authors: Khayr Yaacoub, Hala 
Abdul Aziz, Shaza
Wehbeh, Ramona
Debs, Rania
Affiliations: Department of Business Administration 
Keywords: Postal service
Private-public partnerships
Subjects: Strategy
Issue Date: 2015
Part of: Emerald emerging market case studies
Volume: 5
Issue: 6
Start page: 1
End page: 17
Subject area This case gives readers the opportunity to think about strategies employed in the postal sector amid sector, technological, national and global challenges. It highlights the importance of thinking about real options, and real solutions to counter the failures of the past and the uncertainties of the future. Study level/applicability The case will be particularly useful for master's degrees, Master of Business Administration, doctorate students or undergraduate specialized courses of strategy, public sector management and privatization. Case overview This case study aims to analyze the manner in which LibanPost transformed itself from a government bureaucracy to a commercial company and how, through diversification, it was transformed from a traditional postal operator to a high-end service provider. In addition, it attempts to examine the stages that have led to LibanPost's success, shedding the light on the major barriers and enablers for its reform. Expected learning outcomes The students will be able to examine how a privately owned postal company succeeded in transforming a courier company from a bureaucratic public administration incurring substantial losses to a profitable commercial company, through privatization, and grasp the major success barriers and enablers for LibanPost, while exploring the reasons behind the failure of the foreign–national partnership. Supplementary materials Teaching notes are available for educators only. Please contact your library to gain login details or email to request teaching notes.
DOI: 10.1108/EEMCS-09-2014-0212
Ezproxy URL: Link to full text
Type: Journal Article
Appears in Collections:Department of Business Administration

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