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Title: ManaginTensions Between Agility and Bureaucracy in Organizational Risk Management Procedures
Authors: Eid, Jocelyne Boulos
Khachan, Laura
El-Rahbani, George 
Affiliations: Faculty of Business and Management 
Issue Date: 2022
Part of: Academy of Management Proceedings
Volume: 2022
Issue: 1
The Bank’s working conditions are changing very fast and the regulatory environment is characterized by contradictory norms. Accordingly, the bank needs to adapt and to ensure compliance. The underlying hypothesis is that an innovative Management Consulting (MC) approach ensures the integration of the control departments and improves the management of norms: How does the Bank manage the proliferation of complex norms and move from a fragmented internal control system to an integrated and efficient system? In this paper, change management will be assessed and implemented in a bank. At the theoretical level, the study is based on the risk, control, Tetranormalization and the Socio-Economic Approach to Management theories. At the empirical level, it mobilizes an Intervention Research (IR) project carried out within a Bank in the Middle East. The results indicate that an agile and integrated control system is based on the principles of simulation, synchronization, decentralization and vigilance.
DOI: 10.5465/AMBPP.2022.14457
Type: Journal Article
Appears in Collections:Department of Business Administration

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