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Title: Generic Aspects of Performance Improvement: Comparative Case Studies in Lebanon
Authors: El Haddad, Pierre
Kuran, Omaya 
Affiliations: Faculty of Business and Management 
Keywords: Engineering inspection and certification body
Higher education
Intervention Research
Organization development
Performance improvement
Socio-economic approach to management
Issue Date: 2022
Part of: Organization Development Journal
Volume: 40
Issue: 3
Start page: 52
End page: 65
The present paper investigates performance improvement in organizations from the perspective of generalizability. The objective is to examine generic aspects of organizational performance in different contexts. Abiding by a confirmatory approach, the research endeavored to bring change to the reality of two organizations by testing aspects of performance enhancement theory, namely management paradigms based on synchronized decentralization. The research finds evidence to confirm this paradigm and adds adaptation of procedures as a generic aspect of performance improvement. The framework is a comparative case study in applied research/intervention research using the socio-economic approach to management. The results support that synchronized decentralization and the subsequent adaptation of procedures yield performance improvement across various contexts. The main contributions of the paper are the transformations operated in the studied organizations and the confirmation of the underlying theory through case research.
ISSN: 08896402
Ezproxy URL: Link to full text
Type: Journal Article
Appears in Collections:Department of Business Administration

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