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Title: Discrepancies in information technology strategic alignment in healthcare
Authors: Farah, Soleil
Bonnet, Marc
Damaj, Kamar
Affiliations: Faculty of Arts and Sciences 
Keywords: Efficiency
IT implementation
IT management
IT strategic alignment
Operational alignment
Qualimetrics intervention research
Sustainable environment
Issue Date: 2020-01-01
Part of: International Journal of Business Information Systems
Volume: 34
Issue: 2
Information technology contributes significantly to the healthcare industry. Healthcare IT, if efficiently managed, can decrease expenses; enhance hospitals processes, patient satisfaction and care. From this perception, the necessity to improve information systems management becomes a significant governance and structural concern in hospitals. Therefore, it is fundamental to set an appropriate IT strategy, provide means to manage and implement it. IT strategic alignment is crucial to developing and maintaining all kind of information and communication that supports patients' treatment processes, business operations and ameliorates organisational social and economic performances. This study is a kind of action research project, and more specifically a qualimetrics intervention research methodology, a transformative approach, conducted in a private hospital in Lebanon. As technical systems are turning out to be more complex and indispensable to healthcare organisations, there is a rising awareness to preserve a sustainable environment, through maintaining intellectual, social and operational strategy of the organisation.
ISSN: 17460972
DOI: 10.1504/IJBIS.2020.108344
Type: Journal Article
Appears in Collections:Department of Computer Science

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