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Title: How reward systems affect team performance in banks: evidence from the Middle East and North Africa (MENA) region
Authors: Serhan, Carole 
Wissam Salloum
Nader Abdo
Affiliations: Issam Fares Faculty of Technology 
Keywords: reward systems
team performance
profit sharing
Issue Date: 2021
Publisher: Emerald
Part of: Team performance in banks
Volume: 27
Issue: 5/6
Start page: 446
End page: 465
Purpose – The purpose of this study is to investigate the impact of reward systems on team performance and analyze how satisfaction with rewards can result in better working performance and cohesiveness in the job environment.
Design/methodology/approach – Data was collected from 32 single members of different teams working in 10 selected banks from the Middle East and North Africa region.
Findings – The analysis from empirical findings reveals that there is a positive link between reward systems and team performance. More particularly, profit sharing has positive effects on team performance and collective bargaining reward systems affect significantly team cohesiveness. These links create an opportunity for employers to use reward systems as a motivating factor to direct team behavior toward more
employee retention.
Originality/value – This study contributes to the teamwork performance research stream by empirically studying how rewards improve team performance and cohesiveness in Eastern contexts. Studies in such contexts are relatively rare.
DOI: 10.1108/TPM-03-2021-0022
Open URL: Link to full text
Type: Journal Article
Appears in Collections:Department of Business Management and Administration

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