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Title: Service quality expectations in the Lebanese FMCG market
Authors: Abdou, Marwan
Advisors: Menassa, Elie 
Subjects: Customer services--Lebanon--Quality control
Consumer services--Lebanon--Management
Retail trade--Lebanon--Management
Issue Date: 2008
Includes bibliographical references (p.103-p.106).
Rights: This object is protected by copyright, and is made available here for research and educational purposes. Permission to reuse, publish, or reproduce the object beyond the personal and educational use exceptions must be obtained from the copyright holder
Type: Thesis
Appears in Collections:UOB Theses and Projects

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