How can a quality system affect an engineering firm : the case of generic engineering and technologies

Abstract

The purpose of this study is to understand the impact of Quality System in the construction industry, in particular how an implementation of QS could affect the engineering company Generic Engineering and Technologies (GET). The construction industry has been lagging behind in modernization when compared to other industries. Studies of the implementation of Quality System into companies within this industry are needed in order to see how it could benefit their businesses. This project starts with an introduction and explanation of Quality System (QS). It then gives an overview of how QS works and helps organizations. The project focuses on the usefulness of QS in various phases. It discusses its main function and parts, and explains the advantages and disadvantages of the cycle. The aim of this study has been to discuss how QS may affect an engineering firm, especially from the viewpoint of integrating this system with the operations, project and HR management. The study concludes that construction companies, including Generic Engineering and Technologies (GET), would benefit greatly from the implementation of QS.