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Title: Monitoring, Evaluation, and Quality Assurance
Authors: Mitchell, Bridget
Mahmoud, Hossam
Naal, Hady
Affiliations: Department of Public Health 
Issue Date: 2022-09-28
Part of: H. Mahmoud, H. Naal, E. Whaibeh (Eds), Essentials of Telebehavioral Health: A Practical Guide: Springer
Start page: 119
End page: 134
Incorporating a Monitoring and Evaluation (M & E) framework into your TBH program or practice supports not only quality assurance and improvement, but also long-term success and sustainability. M & E can facilitate tracking the progress toward meeting your program goals using identified measures, and can guide program modifications for improved outcomes. M & E can also be used to refine your program goals and the outcome measures used to track the progress toward such goals. In this chapter, we synthesize literature findings on evaluating TBH outcomes and organize them by OPTIC component. In addition, we provide M & E and quality assurance recommendations based on the experiences of the authors and editors in the field of TBH.
ISBN: 9783030973254
DOI: 10.1007/978-3-030-97325-4_8
Type: Book Chapter
Appears in Collections:Department of Public Health

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