Please use this identifier to cite or link to this item: https://scholarhub.balamand.edu.lb/handle/uob/3887
Title: A Socio-economic tool for a systematic performance : the case of a hospital in North, Lebanon
Authors: Kobrossi, Jamil 
Advisors: Bonnet, Marc
Mekdessi, Riad
Subjects: Management--Economic aspects--Lebanon--Case studies
Management--Social aspects--Lebanon--Case studies
Issue Date: 2017
Abstract: 
The dissertation examines social-economic approaches to management (SEAM) to induce a change in a leading hospital in North, Lebanon. It identifies the root causes of dysfunctions on the managerial level to enhance both the performances and skills of the concerned institution and employees. It analyzes the system to reveal the hidden cost and other barriers that have impeded the development of the hospital. It transforms the accumulated data into a feasible program to adopt certain managerial tools to attain the desired outcome. The objective of the research is to strengthen managerial unity through strategic alignment. At the same time, train the top managers on universal managerial tools, skills on how to correct dysfunctions and identify related hidden costs. It also improves the working conditions of the employees and provides a solution to hindrance what the hospital encounters. It discusses in details the trickle down causes and effects to minimize the dysfunctions in the system. It adopts SEAM as a model of socio-economic approach that position itself on Organization Development, Management Control, Lean Management, and Total Quality Management. It offers a systematic economic performance to evaluate the advantages and disadvantages in the system. The research revealed hidden costs, and taboos. The implementation of SEAM addressed the uncovered problems and yielded a better functioning managerial model. Keywords: SEAM, management, tools, dysfunction, hidden costs, performance, democracy, change, strategy.
Description: 
Includes bibliography (p. 156-166).

Defense Committee: President of the committee - Denis TRAVAILLÉ, Professor of management, iaelyon (University of Lyon 3) Directors of research: -Field supervisor: Marc BONNET, professor of management, iaelyon (University of Lyon 3) and Iseor research center -Pedagogic supervisor: Riad MEKDESSI, Professor of management at the Lebanese University External examiners: - Donabelle ZAKKOUR, professor of management at the Lebanese University - Yue CAÏ HILLON, Assistant Professor of management at Western Carolina University, USA - Robert SHERRATT, Practitioner, Assistant Professor, University of Lyon 3, Director of the International Outreach, University Jean Moulin Lyon 3.
URI: https://scholarhub.balamand.edu.lb/handle/uob/3887
Rights: This object is protected by copyright, and is made available here for research and educational purposes. Permission to reuse, publish, or reproduce the object beyond the personal and educational use exceptions must be obtained from the copyright holder
Ezproxy URL: Link to full text
Type: Thesis
Appears in Collections:UOB Theses and Projects

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