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Please use this identifier to cite or link to this item: https://scholarhub.balamand.edu.lb/handle/uob/2173
DC FieldValueLanguage
dc.contributor.authorKobrossi, Jamilen_US
dc.contributor.authorBonnet, Marken_US
dc.contributor.authorTabchoury, Patricken_US
dc.date.accessioned2020-12-23T09:07:57Z-
dc.date.available2020-12-23T09:07:57Z-
dc.date.issued2018-
dc.identifier.urihttps://scholarhub.balamand.edu.lb/handle/uob/2173-
dc.description.abstractThis paper describes the use of the Socio-Economic Approach to Management to improve the effectiveness of a hospital in Lebanon. The leadership team and IT department were involved. The details of the process are described. The outcomes included improved commuication and morale, reduced hidden costs and the amount of time patients spent in the waiting area.en_US
dc.language.isoengen_US
dc.subjectSocio-economicen_US
dc.subjectSEAMen_US
dc.subjectHidden Costsen_US
dc.subjectHealthcareen_US
dc.subjectSafetyen_US
dc.subjectPatient Delayen_US
dc.subject.lcshPerformanceen_US
dc.titleInvestigating the root causes of patient delay in the healthcare industryen_US
dc.typeJournal Articleen_US
dc.contributor.affiliationDepartment of Business Administrationen_US
dc.description.volume3en_US
dc.description.issue2en_US
dc.description.startpage21en_US
dc.description.endpage35en_US
dc.date.catalogued2018-10-19-
dc.description.statusPublisheden_US
dc.identifier.OlibID186704-
dc.identifier.openURLhttp://resources.css.edu/sbt/seam/articles/volume3/issue2/kobrossirootcauses.pdfen_US
dc.relation.ispartoftextTheory and practice of socio-economic managementen_US
dc.provenance.recordsourceOliben_US
crisitem.author.parentorgFaculty of Business and Management-
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