The procurement managers perception about the supply chain strategies in the university affiliated hospitals in Beirut during turbulent times

Abstract

Purpose: This research aims at investigating explore the supply chain status and strategies in the university affiliated private hospitals in Beirut during the turbulent times, from the perception of the procurement managers. Methodology: Multiple case study research design that follow the research inductive approach, was used in this study. Semi-structured interview was conducted with procurement managers in three university private hospitals in Beirut city, Lebanon. Data was analysed using thematic analysis. Findings: The research revealed that the economic crisis, Beirut Blast, and the Covid-19 pandemic all severely impacted the functioning of existing supply chains in the university private hospital in Beirut during the series of crisis. The main SC challenges were supply and medication shortage, budget constraints and high inflation that led to increase in supplies prices and lack of cash flow. Also, the SCRES strategies that were implemented by the procurement managers to face the bad situation in their SC were contingency plans, continuous internal monitoring, supplies stocking, finding alternative supplies and medications, cost reduction strategies and effective communication through internal meetings and training to engage staff in the strategies. Practical implications: Several stakeholders that are interested in learning more about SCM practices in healthcare sector can use this report as a reference. The study may be used by professional syndicates, procurement managers, and line managers in the healthcare industry or any other industry to enhance their SC management. Theoretical implications: This study contributes to the body of academic knowledge. The study's literature evaluation, data, and conclusions can be used by other researchers as references.